Frequently Asked Questions

Most Common Questions

Is there a BlockBet mobile app?

Enjoy our casino on any device with ease!

• Android:Open our website,tap the browser menu,and select "Add to Home Screen."
• iPhone:Open in Safari,tap the Share button,and choose "Add to Home Screen."
• Desktop:Click "Install" near the star icon in Chrome,confirm,and access the app from your desktop or Start menu.

Instant play has never been simpler!

Are my bitcoins &cryptocurrencies secure on BlockBet?

Ensuring the safety of your balance is a top priority for BlockBet,and we regularly conduct audits to uphold security standards. Our infrastructure undergoes constant testing to identify and address vulnerabilities that could jeopardize your funds,and we have implemented technical measures to thwart security breaches.

While it's crucial to safeguard your password from other users,we'll reset it if we detect any unusual activities on your account. If you suspect unauthorized access to your betting account,take immediate action by changing your password and informing customer services.

Are the casino games fair?

Blockbet operates in a fair and legal manner,with the games provided in our online casino guaranteed for fairness through our gaming license certificate. This implies that Blockbet is subject to continuous monitoring and audits to uphold fairness standards for all its players.

Transactions

How do I deposit with crypto?

After creating a BlockBet account,you can promptly make your initial deposit with cryptocurrency. Click on your profile icon at the top right,then select "Wallet" from the drop-down menu. Opting for your preferred cryptocurrency will unveil the depositing address,allowing you to deposit funds using your crypto wallet or third-party applications. 

Where is my deposit?

If your deposit isn't reflecting,it's likely awaiting one or more blockchain confirmations that must occur before your account receives the funds. Throughout this period,your transactions will be labeled as "Initiated" in the "Activity" tab under "Settings.

How long does my withdrawal take?

Withdrawals are usually processed straight away and will be credited to your account as soon as your transaction is confirmed sufficiently on the blockchain. However in rare cases they may need to be reviewed by our team before being processed. In these cases it can take up to 24 hours.

How can I verify if my withdrawal was processed correctly?

To gain insights into the status and details of your transaction,you can employ a blockchain explorer. By monitoring the transaction hash,you can determine whether the transaction was successfully processed. If it's still pending,the blockchain explorer allows you to check whether the blockchain has validated and recorded the transaction.

Where can I view information about confirmations?

Are there any fees on deposits or withdrawals?

Blockbet does not charge any fees on deposits or withdrawals. You may however have to pay provider or mining fees depending on the method you use to deposit.

Gameplay

Why does my balance change to USD / EUR when entering a game?

We do this conversion for two reasons:

• Some of our game providers don’t support the display of cryptocurrencies in their games,so we convert to a fiat currency to make it consistent across all games
• We think it’s easier to keep track of what you bet and win in fiat than in crypto.

Stakes and wins are still credited and debited from your balance in crypto.

To change the cryptocurrency balance that you’re using,you can click the balance and choose a different cryptocurrency. The game will need to load again.

How do I change the balance of the game I\u2019m playing?

To change the fiat currency that the game launches in,you can change your preferred currency in Profile and Settings.

"Is it possible to play games for free?

Feel free to enjoy most of our slots and crash games for free by hovering over them and selecting the "Play for Fun" option. Keep in mind that while you can play without charge,any winnings cannot be transferred to your actual balance. It's important to note that you must be logged out of your account to access the games in demo mode.

What should I do if the game crashes?

Most providers enable you to resume your game if your internet connection or PC power is interrupted. Check the "Settings" or "Information" tabs in-game for specific details on each game. Should the game continue playing during your reconnection,your winnings will be credited to your account as usual.

Account

How do I create my BlockBet Account?

In under 30 seconds,you can set up a Blockbet account by clicking on "Sign Up" at the top right corner. Simply provide a valid email address,select a username and password,and agree to our Terms and Conditions. Completing the process is as easy as clicking "Sign Up &Play," granting you full access to your account.

How do I reset my password?

If you need to reset your password,start by clicking "Login" and then select the link under "Forgot Password?" to initiate the account recovery process. Input the email address associated with your account,and we'll send detailed instructions to your email for the next steps.

Where can I view my account history?

For a detailed overview of your transaction,casino,and sports betting history,simply go to the Activity tab under Settings. Access Settings by clicking on your profile icon at the top right in the drop-down menu.